Store
Overview
The STORE menu provides you with an ordering functionality. It navigates you to a webshop where you can buy additional products independently.
Filtering by Categories
The product list in the Store can be filtered by product category. For this, click on the available product categories on the left.
To remove the filter, click on the 'x'.
Searching for a Product
You can search for a specific product. For this, enter a search term (i.e., Product Name or Product Description) into the search field. The search is not case-sensitive. That means, it does not matter if you use upper- or lower-case when entering your search term.
Then press the "Enter" key.
Adjusting the number of entries per page
If you want to adjust the number of entries that should be displayed on one page of the list, you can click on the "View" button and select from the available options.
-
10 entries per page
-
25 entries per page
- 50 entries per page
Sorting the product list
For a better overview, you can also sort the list of products by the following values. For this, click on the "Sort By" button and select one of the available options:
- by Relevance
- by Top Rated
- by Name (ascending) - in alphabetical order
- by Name (descending) - in non-alphabetical order
- by Price (lowest first)
- by Price (highest first)
Product Details
If you want to display the details of a product, click on the respective product. The product details page provides the following information:
| Item | Description |
| 1 | Product name |
| 2 | Product description |
| 3 | Product ID |
| 4 | Product type (Service, Subscription, or Single License) |
| 5 | Product list price |
| 6 | Quantity |
| 7 | Product images |
| 8 | Included products that will be bought together with the selected product |
Ordering a Product
To order a product, navigate into the product details.
Select the required quantity for this product by clicking the '-' or '+' button on the right side.
Then click on "Add To Cart".
The product(s) will be added to your shopping card, which is indicated by the shopping cart icon and a short message at the top.
If you want to buy only this product, you can also click the "Buy Now" button. In this case, you will be directed directly to the first page of the checkout process.
If you have added all products you want to buy, click on the shopping cart icon at the top and select "Checkout".
The Checkout process consists of several steps.
On the first screen, you can check the details of your order:
- Shipping address
- Order overview, including
- products
- product prices
- quantity
- shipping costs
- one-time and recurring prices
- total price
Proceed by clicking on the "Proceed to next step" button.
If a payment provider is supported, you will be able to select your preferred payment frequency (monthly or yearly) on the next screen.
Otherwise, this step is skipped and payment is done via SEPA or Invoice.
Proceed by clicking on the "Proceed to next step" button.
On the next screen, you agree with the General Terms and Conditions. Activate at least the first checkbox in order to proceed with the order process.
By clicking on the "Place Order" button, your order is finalized. This might take a few seconds.
If a payment provider is supported, you can select your preferred payment method and enter your payment details on the next screen.
Otherwise, this step is skipped.
Click on the "Pay" button to complete your order.
Once the order is completed, the Order Details are displayed. In addition, the order is available on the "Order History" tab in the MYORG menu.
Appointment Booking
In case a purchased product is relevant for an appointment booking, you will receive an Appointment Booking Request in your Inbox or via email to schedule an appointment.
This Appointment Booking Request is available on the "Appointment Bookings" tab in the MYORG menu.
Within the Appointment Booking Request details, you can then select a date and timeframe when the appointment should take place.
Once you have selected and saved a certain timeslot for an Appointment in the Appointment Booking Request, it is converted into an Appointment, which is displayed in the MYORG menu on the "Appointments" tab.